| Our Commitment to You |
| Our goal is to be the entertainment
industries first choice provider of global freight logistics.
This requires that all partners in the network commit to the following:
• Build long term partnerships with clients based on mutual
trust and consistent delivery of a quality service
• Work with clients to plan cost effective achievable schedules
and then deliver them on time and to budget
• Provide external and internal clients with comprehensive
quotes incorporating all expected charges within an agreed timescale
• Development of best practice operational procedures for
adoption across the network
• Provide clients with support on a 24/7 basis wherever they
are in the world
• Instigate standards for handling and transportation that
ensure the integrity of clients equipment is maintained
• Track all movements on a continuous basis from point of
collection to point of delivery
• Provide external and internal clients with prompt accurate
itemised invoices within an agreed timescale
• Exploit developing technologies to the maximum advantage
of our clients
• Identify and support new network partners in developing
and expanding marketplaces
• Develop new entertainment industry freight business outside
of the core expertise in rock-n-roll touring
This will all be achieved by exploiting the experience, breadth
and drive of the network of company offices in partnership with
agents that are equally committed to providing the highest possible
level of customer satisfaction.
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| Air Freight |
|
Whether it's a 1 pound box containing wardrobe for the band or
1semi trailer of gear around the world, Sound Moves utilises every
possible means to ensure your shipment makes it to the destination
safe and on time.
Our established reputation and positive working relationships will
all major airlines around the world, as well as respected members
of the International Air Transportation Association, (IATA), give
us the ability to move anything at anytime via the commercial scheduled
air carrier world wide systems.
Combined with a hand picked and experienced worldwide agency network,
your shipment is safe from point to point. Not only do we get your
freight where it has to go but we take additional means to ensure
the safest means of travel possible.
We won't let your shipment go anywhere until we know it's packaged
properly. We take car of your shipment from door to door, all customs
formalities, documentation or whatever else is required.
Years of experience give us the edge over other general
forwarders |
|
| Sea Freight |
When your schedule gives you the affordability to
utilize sea freight as a means to move your shipment, Sound Moves
has all the right connections and know how to manage and maintain
a proper environment in a sometimes lost world on the ocean.
Our network and relationship with the many reputable steamship lines
affords us the ability to provide safe and reliable sea fright service.
From the standard enclosed container to oversized and out of gauge
shipments. Chances are, we have shipped under similar circumstances
in the past. If you need one container or 50 containers, flat racks,
open tops, refrigerated, multiple destinations, container leases or
any other type of sea freight requirement.
We can handle it. |
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| Aircraft Charter |
When commercial scheduled carriers can't afford
the proper means and it's an air cargo charter you require, Sound
Moves has the experience, track record and staff to expedite and carry
out demanding cargo charter and multiple cargo charter task's.
When it comes to air cargo charters we are the experts. From small
Cessna 310 aircraft carrying 1000 LBS to 747-400F, C5-A and Antonov
An-124 monsters carrying up to 140 tons.
Our staff are experienced in all phases of cargo charter operations
from the initial setup call to loading/offloading and all other charter
procedures.
We don't claim to know what we are doing...we know
what needs to be done. |
|
| Ground Transportation |
Just as important as any other aspect of moving
cargo from venue to venue is ground transportation.
Sound Moves offers a variety of ground transportation services tailored
to your specific needs. From small cargo vans, lift gate trucks, flat
bed trailers to 53 foot air ride semi trailers we will accommodate
your cargo.
If it's multiple truck and trailer configurations or a full on tour
truck package you need, our years of experience and relationships
within the ground transportation industry give us the ability to cover
anything you might require.
24 hours a day,
any day of the week, any place in the world. |
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| Courier Services |
No shipment is as important
as the one you need to get to it's destination. Sometimes schedules
don't lend to standard means of transportation. In this case we offer
door to door hand carry courier service from any point to any destination
in the world.
If that costume just came off the machine and you have a photo shoot,
or those master tapes just came off the editing machine, we will jump
on the first available flight and hand deliver it. When
all else fails we don't. |
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| Customs Formalities &
Documentation |
Nothing spells fear in the minds of shippers like
the word "Customs" and "Documentation". We feel
that customs is our issue and that its our responsibility to make
sure your shipments have proper documentation.
In a world where customs works differently in each and every country
you can understand what a task it is to maintain and understand customs
formalities. Lucky for you we have been in just about every country
and situation with customs so in most cases we can avoid unnecessary
issues with customs as long as you speak to us prior to your shipment
departing or arriving.
Proper documentation and procedure is vital to insure safe and timely
passage of your shipment.
Additionally we will keep constant track and monitor your Carnets
to make sure they are handled properly.
When it's done right it's no problem and we do it right
the first time. |
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| Project Planning |
When your involved in a project large or small
and your thinking of getting it on the road, it's probably a good
idea to consult someone with experience to guide you through all the
potential problems you might be faced with when shipping your project
around.
There are many variables involved in the logistics world, that can
help or hinder your success. A large part of that success will be
based on your shipment making it to the destination safe and on time.
With many major concert tour, entertainment events and industrial
shows under our belt, you can rest assure that if your thinking about
getting out in the world with your project you will want to speak
to us first.
Don't wait until its too late |
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| Project Management |
Once you have a plan you need to get
the job done. We don't just help with the planning, we get out there
and make sure the job gets done.
Sitting around a table and making a plan is great but if you don't
know how to manage the plan it's worthless.
We will provide on site management from start to finish insuring that
we maintain the integrity of your shipping requirements.
You can concentrate on your job and leave the shipping
to us. |
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